Privacy Policy
About Our Privacy Policy
Tattoo Guru values your privacy. We only process data necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never share your data with third parties for commercial purposes.
This privacy policy applies to the use of our website and the services accessible through it. The effective date of these terms is 07/06/2018. With the publication of a new version, the validity of all previous versions expires.
This privacy policy explains what data we collect about you, how we use it, and with whom and under what conditions this data may be shared with third parties. It also explains how we store your data, how we protect it from misuse, and what rights you have concerning the personal data you provide us.
If you have any questions about our privacy policy, you can contact our privacy officer. You will find the contact details at the end of this document.
Data Processing
Below, you can read how we process your data, where it is stored, what security techniques we use, and who has access to the data.
Web Hosting
Tattoo Guru’s Private Cloud Server
We use Suitup Private Cloud Server for our web hosting and email services. Tattoo Guru's Private Cloud Server processes personal data on our behalf and does not use your data for its own purposes. However, this provider may collect metadata about the usage of services, which does not include personal data.
Tattoo Guru's Private Cloud Server has implemented appropriate technical and organizational measures to prevent data loss and unauthorized use of your personal data.
Tattoo Guru's Private Cloud Server is legally bound by a confidentiality agreement.
Email and Mailing Lists
MailChimp
We send our email newsletters via MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every automated email sent via our website, you will find an unsubscribe link, which will remove you from the mailing list.
MailChimp securely stores your personal data and uses cookies and internet technologies to track whether emails are opened and read. MailChimp reserves the right to use your data to improve its services and may share information with third parties for this purpose.
Private Cloud Server
For regular business email communication, we use a Private Cloud Server. This provider has taken appropriate technical and organizational measures to prevent the misuse, loss, and corruption of data. Our Private Cloud Server does not have access to our inbox, and all email communication is handled confidentially.
Payment Processors
Mollie
We use Mollie to process part of the payments in our online store. Mollie processes your name, address, payment details (such as bank account or credit card number), and other necessary transaction information.
Mollie has taken appropriate security measures to protect your data and may use your information to improve its services. Mollie may also share anonymized data with third parties.
For deferred payments (credit facilities), Mollie shares necessary personal and financial information with credit rating agencies. Mollie retains your data only as long as legally required.
Shipping and Delivery
PostNL
If you place an order with us, we need to deliver your package. We use PostNL for shipping services and share your name, address, and location details with them for order fulfillment.
PostNL uses this data solely to carry out the delivery. If PostNL subcontracts the delivery, they may share your details with third parties involved in the shipment process.
Invoicing and Accounting
Stockpilot.com
We use Shopify for our accounting and administration. We share your name, address, and order details with them for invoice processing.
Your data is securely transmitted and stored. Stockpilot is bound by confidentiality agreements and will treat your data confidentially. They do not use your personal data for other purposes than those described above.
Purpose of Data Processing
General Purpose of Processing
We use your data only for the purpose of providing our services. We do not use your data for targeted marketing.
If we need to contact you in the future for a reason unrelated to your request, we will explicitly ask for your consent. We do not share your data with third parties unless required for accounting and administrative obligations. All third parties involved are bound by confidentiality agreements.
Automatically Collected Data
Some data is automatically collected by our website to improve our services. This includes IP address, browser type, and operating system, which are not considered personal data.
Legal and Criminal Investigations
In certain situations, Tattoo Guru may be required to share data for legal or tax investigations by the government. We will always try to object to such requests within the limits of the law.
Data Retention Periods
We keep your data as long as you remain a customer. If you inform us that you no longer wish to use our services, we will delete your profile unless legal obligations require us to retain certain data.
Invoices containing your personal data must be kept for the legally required period. After that period, they will be deleted.
Your Rights
Under Dutch and European law, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we have on you.
- Right to Rectification: You may request corrections to inaccurate data.
- Right to Restriction of Processing: You may request that we limit how your data is processed.
- Right to Data Portability: You may request that we transfer your data to another service provider.
- Right to Object: You may object to the processing of your personal data.
If you believe we are handling your data improperly, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
Google Analytics
We use Google Analytics to track website performance and user behavior. Google may be required by law to share this data. We do not allow Google to use our analytics data for other Google services.
Third-Party Cookies
If third-party software solutions use cookies, this will be explicitly mentioned in this privacy statement.
Changes to the Privacy Policy
We reserve the right to modify our privacy policy at any time. The most recent version will always be available on this page. If changes significantly impact how we process your data, we will notify you via email.
Contact Information
Mitan Design
163/10 Moo 1, Maenam House
Maenam Koh Samui
Surat Thani, Thailand
84330